Excel Spreadsheet and Access Database Support

Supporting and managing the ongoing requirements for Excel and Access solutions

Our clients often request our ongoing support to ensure that the Access Database or Excel Spreadsheet solutions we provide continue to evolve with their needs. We offer consistent and seamless helpdesk resource to cover any and all eventualities.


Why have our support

Typically the areas of support might include:

  • Microsoft update or change – new versions of Microsoft Windows or Office are released regularly. These upgrades often require changes to your Access Database or Excel Spreadsheet to ensure the smooth running of the tool.
  • Data integrity or user error – sometimes, even with the greatest care, errors in data entry or upload occur causing system instability and crashes.
  • Bug Fixes – usually uncovered when a function that has never been tested or used is triggered. Most bugs are discovered in the initial test period but on rare occasions they turn up later.
  • Training – reminding existing and new users of how to interact with the database or spreadsheet.
  • Something out of the ordinary – hopefully nothing major but someone might pull the plug out of the wall at a critical time!

How will we support you

Support comes in multiple forms.

  • Telephone
  • Email
  • Remote desktop 
  • Onsite

We can support both new Access databases and Excel spreadsheets built by Xlteq and legacy models built by someone else.

We will audit your model and provide a status report of the data structure, build recommendations and database health, including areas of improvement and efficiency opportunities. 

All our services are provided with an agreement including KPIs. 

For a free consultation

Either call us now on 020 3817 6945 or fill out the form below and one of our team will be in touch.

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“Xlteq have provided us with effective, efficient Microsoft Excel solutions and models that help us understand and analyse our business.”

Jake K Rostron, Operations Insights Manager, Puregym

any asked our Excel Consultants for support with preparing their client investment portfolios. This task now takes less than a minute per customer and is delivered in a format selected by the client then presented as a visually effective Investment Portfolio Dashboard. Find out more “Xlteq have provided us with effective, efficient Microsoft Excel solutions and models that help us understand and analyse our business.” Jake K Rostron, Operations Insights Manager, Puregym